You may be required to securely store and access your data, which can be tough if you don’t have the knowledge or expertise in house. You may be confronted with legal, statutory and industrial compliance requirements regarding personal data that require dedicated resources that you do not have. Touch can help – quickly, easily and without the need for on-site installations.
Our services are delivered from the cloud, providing a simple path to meet compliance and regulatory goals, as well as to capitalise on recordings for operational enhancement. They are cost-effective and do not require large capital investments or the management of complex infrastructure.
Our expertise means that you don’t need training or to dedicate resources, boosting your productivity and efficiency.
Call recordings contain rich data that offers valuable insights to businesses. Touch helps you access the hidden value of your data, so you can secure essential insight into your customers and performance to enhance processes, train your team and to capture business intelligence.
Recordings can give a better, deeper understanding of your customers, helping you to retain them and deliver better services and support.
Touch Call Recording is a multi-channel recording and storage service that helps you to:
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