Call Recording as a Service
You may be required to securely store and access your data, which can be tough if you don’t have the knowledge or expertise in house. You may be confronted with legal, statutory and industrial compliance requirements regarding personal data that require dedicated resources that you do not have. Touch can help – quickly, easily and without the need for on-site installations.
Our services are delivered from the cloud, providing a simple path to meet compliance and regulatory goals, as well as to capitalise on recordings for operational enhancement. They are cost-effective and do not require large capital investments or the management of complex infrastructure.
Our expertise means that you don’t need training or to dedicate resources, boosting your productivity and efficiency.
Unlock rich data and valuable insights
Call recordings contain rich data that offers valuable insights to businesses. Touch helps you access the hidden value of your data, so you can secure essential insight into your customers and performance to enhance processes, train your team and to capture business intelligence.
Recordings can give a better, deeper understanding of your customers, helping you to retain them and deliver better services and support.
Call recording to meet any requirement – simple, painless and effective
Call Recording as a Service
Supported by experts
Simplifies infrastructure
Encrypted, secure storage
Mirrored data storage for disaster recovery
Compliant with current and future legislation
Intuitive web interface for accessing recorded calls
Supports 46 different communication channels
Get in touch
Curious how Touch Call Recording could help you with your recording requirements?
If you’d like to arrange a call with one of our experts to talk about any of our solutions, please fill in the contact form provided.
