You may be required to securely store and access your data, which can be tough if you
don’t have the knowledge or expertise in house. You may be confronted with legal,
statutory and industrial compliance requirements regarding personal data that require
dedicated resources that you do not have. Touch can help – quickly, easily and without
the need for on-site installations.
Our services are delivered from the cloud, providing a simple path to meet compliance
and regulatory goals, as well as to capitalise on recordings for operational
enhancement. They are cost-effective and do not require large capital investments or
the management of complex infrastructure.
Our expertise means that you don’t need training or to dedicate resources, boosting
your productivity and efficiency.
Unlock rich data and valuable insights
Call recordings contain rich data that offers valuable insights to businesses. Touch
helps you access the hidden value of your data, so you can secure essential insight
into your customers and performance to enhance processes, train your team and to
capture business intelligence.
Recordings can give a better, deeper understanding of your customers, helping you to
retain them and deliver better services and support.
Call recording to meet any requirement – simple, painless and effective
We understand the challenges our customers face. That’s why we have become a market leader in
call recording, storage and access, helping our customers to overcome many challenges:
Call Recording as a Service
Supported by experts
Encrypted, secure storage
Mirrored data storage for disaster recovery
Compliant with current and future legislation
Intuitive web interface for accessing recorded calls
Supports 35 different communication channels
Helping your business
Touch Call Recording is a multi-channel recording and storage service that helps you to:
Meet compliance and legislative requirements
Unlock value from your data
Boost employee performance
Improve customer experience and dialogue
Increase customer retention
Provide documentation and audit trails for dispute resolution
Secure, protected and powerful
Touch Call Recording Service is comprehensive, powerful and capable, helping you to
meet business challenges and to unlock the hidden value in your communications
data, safely and securely.
Record. Secure. Store. Protect.
Stay in touch...
Get in touch
If you have an enquiry or a question, send an email to Even Hovde, one of our experts.