Touch PBX Recorder offers a range of proven PBX integrations, including Mitel MX-ONE, Cisco Call Manager, as well as others from Avaya, Alcatel Lucent, Unify and more, ensuring compatibility with any enterprise voice system. In addition, the Touch PBX recorder can also be adapted to any vendor-specific API, which ensures compatibility with any telephony solution in the enterprise. Here is a list of some of the PBXs supported.
It captures voice streams and metadata, which are then combined into files for storage. They are securely transferred to the Touch Storage Centre and can be managed through the Touch Web-Portal. Depending on the system, on-demand and continuous recording modes can be supported, as well as exclusions based on white-listed numbers.
The Touch team takes care of all necessary integration and deployment requirements. The Touch PBX Recorder is a comprehensive solution that meets all compliance needs, as well as supporting organisational procedures.