Touch PBX Recorder solutions

Touch offers a wide range of PBX call recorders for cloud-based and on-premises PBX solutions, compatible with all relevant interfaces.

touch recording
  • 3CX
  • Avaya
  • Cisco
  • Microsoft Teams
  • telenor
  • Alcatel Lucent
  • Mitel
  • Unify
  • Telavox
  • Puzzel
  • Microsoft Active Directory
  • Okta
  • Amazon Connect
  • ServiceNow
  • Uni-Tel
  • Phonero
  • Zisson
  • Telekom
  • Genesys
  • Refinitiv
  • Trusted Singtel
  • Unifon
  • Telia
  • Vergic
  • Genesys Cloud

Touch PBX Recorder

Touch offers a wide range of PBX call recorders for cloud-based and on-premises PBX solutions. The Touch PBX recorder is compatible with all relevant interfaces, covering legacy ISDN, as well as VoIP and SIP.

  • PBX integrations

    Touch PBX Recorder offers a range of proven PBX integrations, including Mitel MX-ONE, Cisco Call Manager, as well as others from Avaya, Alcatel Lucent, Unify and more, ensuring compatibility with any enterprise voice system. In addition, the Touch PBX recorder can also be adapted to any vendor-specific API, which ensures compatibility with any telephony solution in the enterprise. Here is a list of some of the PBXs supported.

    It captures voice streams and metadata, which are then combined into files for storage. They are securely transferred to the Touch Storage Centre and can be managed through the Touch Web-Portal. Depending on the system, on-demand and continuous recording modes can be supported, as well as exclusions based on white-listed numbers.

    The Touch team takes care of all necessary integration and deployment requirements. The Touch PBX Recorder is a comprehensive solution that meets all compliance needs, as well as supporting organisational procedures.

The Touch Approach

cloud based

Recording as a Service

Delivered from the cloud, a simple path to meet compliance and regulatory goals



Encrypted, secure data storage. Helping you to meet you compliance requirements



Comprehensive, powerful and capable, helping you to meet business challenges

Stay in touch...
  • Linkedin
  • Twitter
  • blog