Compliant recording for calls and media

Recording for your data sources

touch recording
  • 3CX
  • Avaya
  • Cisco
  • Microsoft Teams
  • telenor
  • Alcatel Lucent
  • Mitel
  • Unify
  • Telavox
  • Puzzel
  • Microsoft Active Directory
  • Okta
  • Amazon Connect
  • ServiceNow
  • Uni-Tel
  • Phonero
  • Zisson
  • Telekom
  • Genesys
  • Refinitiv
  • Trusted Singtel
  • Unifon
  • Telia
  • Vergic
  • Genesys Cloud

Maintain seamless conversations across channels

Touch Call Recording as a Service provides compliance recording solutions for key business channels. Whether you need to record customer communications through Microsoft Teams or chat, integrate employee mobile devices to your recording solution or record calls made through a PBX system, Touch offers a reliable, globally proven solution to meet all of your requirements.

The Touch service benefits a range of industries, including banks and financial institutions, customer care centres, security companies, outbound call centres, emergency services, telecoms operators, and many others.

Touch ensures compliance with:

  • GDPR (Personal Data Protection Regulation)
  • MiFID & MiFID II statutory requirements
  • Dodd-Frank
  • Local and international legal requirements
  • Industry regulations

A wide range of complementary features and capabilities are available to ensure your recording solution meets all of your challenges and can be optimised for your unique needs.

  • Mobile call recording

    With mobile connectivity the integration of mobile devices with a corporate recording solution has become increasingly important. Business users need a professional mobile call recording service that can meet all compliance needs.

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  • Touch PBX Recorder

    Touch offers a wide range of PBX call recorders for cloud-based and on-premises PBX solutions, compatible with all relevant interfaces.

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  • Microsoft Teams recording solutions

    Integrate Microsoft Teams with compliance recording programmes, spanning hybrid and cloud solutions.

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  • Chat recording solutions for Bloomberg and Refinitiv Messenger services

    Touch provides a complete solution for the capture and storage of chat conversation from popular business communications platforms.

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Call Recording Services for your Industry diagram
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