Compliance with legislation
In addition, since the QMS is fully integrated with Touch Call Recording, all data protection requirements are of cause taken care of by the system, ensuring compliance with relevant legislation, such as GDPR. Integrating Touch makes a positive contribution to organisational development and efficiency, as well as ensuring you meet compliance goals. QMS is available as an easy-to-adopt extension to the Touch Call Recording Service.
If you want to know more about how your call recording solution can become an essential part of your quality management programmes and boost service performance, just get in touch to find out how we can help.