MiFID II Compliant Mobile Call Recording service

Secure call recording for regulatory compliance

touch recording
  • 3CX
  • Avaya
  • Bloomberg
  • Cisco
  • Microsoft Teams
  • telenor
  • Alcatel Lucent
  • Mitel
  • Unify
  • Telavox
  • Puzzel
  • Phonero
  • Zisson
  • Telekom
  • Genesys
  • Refinitiv
  • Trusted Singtel
  • Telia

Effective and reliable recording to meet compliance obligations

The introduction of the MiFID II regulations has forced many companies to adopt call recording as a standard procedure. However, for most, this simply means that voice calls on fixed networks are covered, leaving mobile telephony behind.

In today’s environment, that’s no longer acceptable. Employees use mobiles for a reason – they are convenient, always available, and support a wide range of company applications. The trend to mobility is inescapable, which is why companies now need to extend MiFID compliance to the mobiles their employees use.

  • A comprehensive call recording solution

    Touch Call Recording Service offers a comprehensive solution to this problem. It is a complete MiFID II compliant mobile call recording service. It allows companies to ensure that all mobile devices are brought into compliance with MiFID II.

    In addition to voice call recording, it also offers support for SMS, providing a completely flexible solution that covers all mobile and digital channels.

  • No additional equipment, compatible with exisiting systems

    With Touch Call Recording Service, there’s no need for business users to deploy any infrastructure or additional equipment. It saves companies time and money, while achieving all compliance goals and offers full compatibility with existing systems.

    All recordings are available via an easy to use Touch Web-Portal, which offers complete protection from unauthorised access and also ensures compliance with GDPR regulations, while providing a rich audit trail.

  • Fully compliant and assured

    The service is fully protected and assured, and offers a complete self-care. Touch Call Recording Service allows businesses to include all mobiles within their compliance programme and to ensure they provide a comprehensive mobile experience for their employees.

    Learn more about how Touch can help ensure compliance with MiFID II for mobile devices.

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