Don’t leave SMS out of compliance
While SMS is primarily used as a tool for personal communication, or for promotional purposes, it also has a role in business.
As such, it also falls within the scope of compliance programmes. If your employees use SMS to communicate with customers, then the resulting dialogues also need to be captured.
Integrated at network level
Touch offers a solution for the capture and secure recording of both SMS messages, so you can cover even more of your customer interactions.
Touch provides direct integration with the SMSC of the mobile network provider. All messages are handled from the same Touch Web Portal and protected, just like all other recordings.
Integrated in the network
Directly integrated with the SMSC of the network provider
Compliance assured
Ensure your call recordings are compliant with MiFiD II, Dodd-Frank and GDPR
Direct integration with your network
SMS recording can be achieved in several ways. Touch provides direct integration with the SMSC of the mobile network provider
Brings SMS into your
compliance framework
Touch ensures that messages are recorded, without user intervention. Delivered seamlessly for peace of mind and compliance
Simple to deploy, easy to
onboard users
We can get you started with ease. Our team of experts will on-board your users quickly and efficiently – typically in less than 24h
