Proven PBX integrations, including Mitel MX-ONE, Cisco Call Manager, Avaya, Alcatel Lucent, Unify and more. Compatibility with any enterprise voice system.
Touch PBX recorder can be adapted to any vendor-specific API, for compatibility with any telephony solution in the enterprise.
It captures voice streams and metadata, which are then combined into files for storage. They are securely transferred to the Touch Storage Centre and managed through the Touch Web-Portal.
Depending on the system, on-demand and continuous recording modes can be supported, as well as exclusions based on white-listed numbers.
Touch PBX Recorder has proven integrations with a wide range of cloud-based and on-premise PBX solutions
Ensure compliance with national and international legislation, such as MiFID II, GDPR, Dodd-Frank and more
Touch takes care of all integration and deployment requirements to ensure a simple rollout
A complete network-based solution for your mobile and remote workforce, easily integrated for a seamless solutionExplore
PBX call recording for cloud-based and on-premise PBX solutions, compatible with all relevant interfacesExplore
Teams recording, directly integrated with Microsoft enabling full compliance with regulations such as GDPR, MiFID II and Dodd-FrankExplore
A complete solution for the capture and storage of conversations on Bloomberg Chat, Refinitiv Messenger and other chat servicesExplore
Extend recording to SMS channels, so you can cover even more customer interactions, securely and efficientlyExplore
“Touch Call Recording Service is tailored to meet our customers’ business challenges with seamless and flexible recording capabilities.”
“Our dedication to customer support has allowed us to develop and nurture long-standing relationships with many of the region’s leading enterprises and regulated organisations.”
“Touch Call Recording Service is a complete, integrated solution for multi-channel and omni-channel recording. Touch is available to any business and enterprise.”
“As the first business to launch call-recording-as-a-service to the Nordics we understand the specific, often unique requirements for recording of fixed, mobile and digital channels. We deliver, every time.”
"Call recording is a fast evolving business so you must be agile to keep pace. Our fast deployment of new channels and compliance regulations means peace of mind for the future."