Chat Recording for
Refinitiv Messenger
& Bloomberg Chat
Recording for Bloomberg Chat,
Refinitiv Messenger
compliance programmes

Capture and store chat conversations
Touch is a complete solution for capture and storage of chat for Bloomberg Chat, Refinitiv Messenger and other chat services.
Touch connects directly to Bloomberg and Refinitiv Messenger to retrieve chats. These are stored in Touch Storage Centre and made available via the same easy-to-use Touch Web-Portal as our other services.
All your interactions, covered
With Touch, the complete customer dialogue - including recorded mobile calls, fixed line calls, and chats - is available in a single Web-Portal.
Touch also supports other chat services – please get in touch to learn how we can include your valuable chat applications in a complete framework for compliance recording.
Secure
Secured, encrypted and stored safely for as long as you need
Compliance assured
Ensure your call recordings are compliant with MiFiD, Dodd-Frank and GDPR
Direct integration with your
chat platforms
A complete solution for the capture and storage of messages for Bloomberg Chat and Refinitiv Messenger. So you can communicate with confidence
Brings Chat into your
compliance framework
Touch ensures that messages are recorded, without user intervention. Delivered seamlessly for peace of mind and compliance
Simple to deploy, easy to
onboard users
We can get you started with ease. Our team of experts will on-board your users quickly and efficiently – typically in less than 24h