Deliver comprehensive compliance call recording to your business customers

Automated call recording solutions that integrate seamlessly with your network core – for any device.

Network-based recording solutions to boost your B2B portfolio

Help your customers comply with MiFID II, Dodd Frank, MAS, GDPR / PDPA and more

Multi-channel compliance

Covering more than 60 digital communications channels — from mobile to fixed, from Microsoft Teams to Bloomberg and Refinitiv Messenger.

Secure storage

Secure storage solutions aligned with GDPR and data governance requirements, we ensure you meet your obligations.

Network-based recording

Calls and messages are recorded directly in your network, providing an automated service that delivers for your customers.

Generate new revenue streams

Offer call recording as a service and capture recurring revenue to boost B2B ARPU and build differentiated offers.

Proven with operators globally

Deploymed with leading MNOs like Telenor, EE, O2, Deutsche Telekom & Singtel, and MVNOs like Telavox & Phonero, you can depend on Touch.

Options for Teams and more

Extend compliance recording to cover more than 60 channels, including Microsoft Teams, building a complete compliance proposition.

Features

Launch new B2B services for your customers that scale effortlessly

Touch gets you to market fast with an integrated solution that you can white label and position for customers in valuable B2B segments.

Leverage our compliance expertise

Touch is a leader in compliance call recording, with deep understanding of evolving compliance regulations and audit requirements.

Resilient
infrastructure

Touch Call Recording Service is based on geo-redundant infrastructure, with built-in disaster recovery, 24x7 monitoring and performance SLAs.

Secure by
design

Class-leading, hardened, cloud-native architecture with end-to-end encryption, policy-based access — certified for ISO 27001, ISO 9001 and ISO 14001.

Built for your b2b customers – find out how they benefit

Trusted by leading organisations – from Tier 1 banks to specialist investment firms

Whether you are running a cross-border compliance programme or equipping a lean team that needs oversight across multiple recording channels, Touch provides the reliability, scalability, and assurance you need.

For global enterprises with thousands of users

A fully managed service for a leading bank supporting thousands of users across multiple countries – recording Teams, mobile, PBX, Bloomberg chat and more – all under intense regulatory scrutiny.

For growing and specialist firms with hundreds of users

A boutique investment firm with hundreds of recorded users trusts Touch to ensure MiFID II, GDPR, and DORA compliance on Teams and mobile, with SIM-based integration and 5-year retention policies.

For specialist financial advisory firms with smaller teams

Touch records all client interactions via Teams and company-issued mobile devices for hundreds of users, delivering a fully managed EU-hosted service with complete compliance assurance and operational efficiency.