Record in-network
Touch Call Recording Service is a complete network call recording solution that allows telecoms operators to deliver hosted call recording services.
Touch Call Recording Service records calls directly within mobile and fixed networks, and transfers them to our storage facility via secure connections. Data is encrypted, replicated and mirrored to our redundant facilities.
A trusted partner for call recording
All call recordings are easily accessible from our easy-to-use web interface, which offers advanced search capabilities. Touch is a certified partner with a growing number of telecoms operators, including:
- Telenor
- Telia
- Phonero
- ICE
- Telavox
- Deutsche Telecom
- Singtel
In-network recording
Record directly from your service provider’s network to our secure storage facility
Compliance assured
Ensure your call recordings are compliant with MiFiD, Dodd-Frank and GDPR
Compliant and secure
Touch Call Recording Service is compliant with all existing legal, statutory and industry requirements, such as:
- MiFID II (including MiFID)
- General Data Protection Regulation (GDPR)
- Dodd-Frank
Direct integration with your telecoms network
Touch is a complete, network-based solution providing secure, encrypted and mirrored call recording
Compliance with MiFID II
and other regulations
Touch is compliant with MiFID II, GDPR and Dodd-Frank to ensure security and peace of mind for your compliance team
QMS for Training & performance management
Performance management tools for structured staff training programmes with team leader evaluation and self-training
