Call Recording Solutions for Telecoms Operators

Network-centric call recording solutions
for telecoms operators

touch recording
  • 3CX
  • Avaya
  • Cisco
  • Microsoft Teams
  • telenor
  • Alcatel Lucent
  • Mitel
  • Unify
  • Telavox
  • Puzzel
  • Microsoft Active Directory
  • Okta
  • Amazon Connect
  • ServiceNow
  • Uni-Tel
  • Phonero
  • Zisson
  • Telekom
  • Genesys
  • Refinitiv
  • Trusted Singtel
  • Unifon
  • Telia
  • Vergic
  • Genesys Cloud

Network-centric Call Recording Services for telecoms operators

Touch Call Recording Service is a complete network call recording solution for telecoms operators that enables them to offer a complete, hosted call recording service to their clients and customers, irrespective of the infrastructure and devices connected.

  • Cal recording for telecom service providers

    Record in network

    Touch Call Recording Service for telecoms operators records calls directly within mobile and fixed networks, and transfers them to our storage facility via secure connections. Data is encrypted, replicated, and mirrored to our secure disaster recovery site

  • A trusted partner for call recording

    All call recordings are easily accessible from our easy-to-use web interface, which offers advanced search capabilities. Touch is a certified partner with a growing number of telecoms operators, including:

    • Telenor
    • Telia
    • Phonero
    • ICE
    • Telavox
    • Deutsche Telecom
    • Singtel
  • Secure call recording for telecom service providers

    Compliant and secure

    We have a strong heritage of working with specific vertical industries, and our call recording service for telecoms operators is compliant with all existing legal, statutory and industry requirements.

    Our network-centric call recording solutions for telecoms service providers allows them to offer rich, seamless call recording services to their customers, across a wide range of industries and use cases, helping them to meet industry standards and organisational goals.

The Touch Approach

cloud based

Recording as a Service

Delivered from the cloud, a simple path to meet compliance and regulatory goals



Encrypted, secure data storage. Helping you to meet you compliance requirements



Comprehensive, powerful and capable, helping you to meet business challenges

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