Call Recording Solutions for Financial Services

MiFID II Compliant Call Recording
for the Financial Services Industry

touch recording
  • 3CX
  • Avaya
  • Cisco
  • Microsoft Teams
  • telenor
  • Alcatel Lucent
  • Mitel
  • Unify
  • Telavox
  • Puzzel
  • Microsoft Active Directory
  • Okta
  • Amazon Connect
  • ServiceNow
  • Uni-Tel
  • Phonero
  • Zisson
  • Telekom
  • Genesys
  • Refinitiv
  • Trusted Singtel
  • Unifon
  • Telia
  • Vergic
  • Genesys Cloud

MiFID II Compliant Call Recording for Finance

Touch Call Recording for financial services ensures compliance with local, national and international legal and statutory requirements, as well as specific industry standards and regulations, particularly those covered by regulatory bodies, such as the Financial Conduct Authority (FCA), Finanstilsynet, the Danish FSA, and many others.

  • Call recording for financial services regulations

    Experts in MiFID regulations

    We have years of experience supporting MiFID, and our mature services also support MiFID II regulations, helping companies meet new compliance requirements.

  • Call recording optimised for financial services

    A call recording service optimised for financial services

    Touch Call Recording Service for finance is optimised for the requirements of banks, financial advisors, stockbrokers, traders, hedge funds, and insurance companies, offering MiFID II compliant call recording services. Our solution supports current and new EU rules such as:

    • MiFID II (including MiFID)
    • General Data Protection Regulation (GDPR)
    • Dodd-Frank
  • Financial services call recording audit

    Audit trails and historical data

    Our call recording solutions provide historical data for a range of requirements, including dispute resolution, audit trails, Serious Fraud Office inspections, documentation, monitoring and notifications, providing security, protection and reassurance for your operations.

    Touch Call Recording Service allows financial services to focus on growing their business, safe in the knowledge that recorded calls meet all existing legal, industry and statutory requirements.

The Touch Approach

cloud based

Recording as a Service

Delivered from the cloud, a simple path to meet compliance and regulatory goals



Encrypted, secure data storage. Helping you to meet you compliance requirements



Comprehensive, powerful and capable, helping you to meet business challenges

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