Call Recording
for Financial Services
for the Financial Services Industry

Financial Services
Call Recording
Financial Services

Ensure compliance with regulations
Touch ensures compliance with local, national and international legal and statutory requirements.
Touch complies with industry standards and regulations, particularly those covered by regulatory bodies, such as the Financial Conduct Authority (FCA), Finanstilsynet, the Danish FSA, and many others.
Optimised for financial services
Touch Call Recording Service for finance is optimised for the requirements of banks, financial advisors, stockbrokers, traders, hedge funds, and insurance companies, offering MiFID II compliant call recording services. Our solution supports current and future regulation such as:
- MiFID II (including MiFID)
- General Data Protection Regulation (GDPR)
- Dodd-Frank
Optimised for finance
Compliant with national and local regulatory requirements
Compliance assured
Ensure your call recordings are compliant with MiFiD, Dodd-Frank and GDPR
Audit trails and historical data
Access historic data for a range of requirements, including dispute resolution, audit trails, inspections, documentation, monitoring and notifications.
Touch Call Recording Service provides security, protection and reassurance for your operations.
Direct integration with your
chat platforms
A complete solution for the capture and storage of chat conversation for Bloomberg Chat, Refinitiv Messenger and more
Compliance with MiFID II
and other regulations
Touch is compliant with MiFID II, GDPR and Dodd-Frank to ensure security and peace of mind for your compliance team
QMS for Training & performance management
Performance management tools for structured staff training programmes with team leader evaluation and self-training