Call Recording for Emergency Services
Touch provides mission-critical, multi-channel call recording solutions for public and private sector emergency services. Our single solution overcomes complex infrastructure issues, bringing together multiple channels, such as radio and telecoms, in a seamless and effortless manner.
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Call Recording for emergency services
Touch Call Recording is a service that emergency services can rely on for a robust, secure solution for logging and recording of all calls. Our solution meets TETRA and other upcoming European standards for private and secure communications.
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Historical data and audit trails for emergency calls
Touch Call Recording provides long-term historical data and audit trails. Recorded calls and digital communications are easily accessible via a simple-to-use web interface with advanced search and retrieval capabilities
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Securely encrypted call recording for emergency services
All stored data is encrypted via a two-stage model that complies with ETSI TR 102 661 – AES256 encryption applies unique keys for each file, which is then further encrypted with RSA2048 – and then replicated to a second site for disaster recovery purposes, offering peace of mind for public and private emergency services.
The Touch Approach
Recording as a Service
Delivered from the cloud, a simple path to meet compliance and regulatory goals
Secure
Encrypted, secure data storage. Helping you to meet you compliance requirements
Powerful
Comprehensive, powerful and capable, helping you to meet business challenges
Get in touch
Curious how Touch Call Recording could help you with your recording requirements?
If you’d like to arrange a call with one of our experts to talk about any of our solutions, please fill in the contact form provided.
Request a callback
Complete the contact form to request a callback and one of our experts will be in touch.