One platform. Any channel.
Features
What makes Touch Call Recording Service stand out?
Our service helps businesses comply with legislation, easily support audits – and we partner to ensure all benefits are maximised.
Multi-channel compliance
Covering more than 60 digital communications channels — from mobile to fixed, from Microsoft Teams to Bloomberg and Refinitiv Messenger.
Secure storage
Secure storage solutions aligned with GDPR and data governance requirements, we ensure you meet your obligations.
Data residency options
Choose where your recordings are stored – to meet regulatory, legal or internal policy requirements.
Protected by touch
Continuous monitoring to maintain performance and service uptime – 24x7. Proactive assurance delivers the reliability and security you need.
Scale as you need
Because Touch Call Recording is a managed service, with a simple licensing model, you can easily add or change users, as your business evolves.
Unlimited, resilient storage
No limits on recordings for your chosen retention period, with geo-redundant infrastructure, built-in disaster recovery and SLAs to protect your data.
Trusted by leading organisations – from Tier 1 banks to specialist investment firms
Whether you are running a cross-border compliance programme or equipping a lean team that needs oversight across multiple recording channels, Touch provides the reliability, scalability, and assurance you need.
For global enterprises with thousands of users
A fully managed service for a leading bank supporting thousands of users across multiple countries – recording Teams, mobile, PBX, Bloomberg chat and more – all under intense regulatory scrutiny.
For growing and specialist firms with hundreds of users
A boutique investment firm with hundreds of recorded users trusts Touch to ensure MiFID II, GDPR, and DORA compliance on Teams and mobile, with SIM-based integration and 5-year retention policies.
For specialist financial advisory firms with smaller teams
Touch records all client interactions via Teams and company-issued mobile devices for hundreds of users, delivering a fully managed EU-hosted service with complete compliance assurance and operational efficiency.
Talk to an expert about your requirements
Find out more about Touch Call Recording Service and how this will benefit your business.
