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Touch Call Recording

White paper: A unified approach to call recording for fixed, mobile and Microsoft Teams

Faced with growing compliance obligations, and the need to unlock hidden value in data and to improve customer experience, how can you adopt a unified, multi-channel approach to call recording?

Case study: Making compliance recording easy and secure

International success - and a complex compliance recording matrix

Case study: Lessons from the Insurance business

Insurance providers have long been pioneers of the multi-channel customer journey. For one leading insurance provider, delivering a smooth and painless experience was essential.

Case study: Lessons from a major Nordic bank

A leading Nordic bank found its legacy call recording platform could no longer meet evolving requirements.

Case study: Touch Call Recording as a Service in action in a high-pressure, cross-border business

How to make not just EU or US-wide financial regs into your BAU, but multiple country-specific ones too.

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Start recording in minutes, not months. Need something specific? Get in touch.

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ENVIRONMENTAL CERTIFICATION

Recognised for our environmental efforts

Touch Call Recording is committed to minimising our impact on the environment and ISO 14001 is the cornerstone of our Environmental Management System.