Touch is a trusted provider of services for recording, storing and accessing fixed and mobile voice calls, and digital communications. Our service ensures that you will meet all relevant legal and compliance requirements for your industry, providing the reassurance you need.
Recent years have seen significant growth in the adoption of call recording solutions. As organisations seek to comply with regulatory mandates, enhance staff training and to create a richer set of call records, the requirement for matching business goals with technology has become even more important. In this white paper we explore the key factors to consider when planning your call recording strategy.