Touch call recording Blog

Touch call Recording
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Magic Quadrant for Call Recording as a Service. How would Touch compare?

Enterprises are increasingly migrating from on-premise enterprise applications to cloud-based options to secure a range of capabilities, from storage to collaboration to call recording. Here, Touch creates its own version of the famous Gartner magic quadrant for call recording.

From a legacy call recording solution to a modern, fully managed multi-channel recording service

From a legacy call recording solution to a modern, fully managed multi-channel recording service

More stringent compliance obligations, the need to meet strict SLA requirements, and rapidly evolving trends in work patterns and digital media platforms mean that organisations need a multi-channel, single platform approach to voice and data recording services. Fortunately, Touch has the answer.

The Danish Data Protection Agency - leading the way in compliance education

The Danish Data Protection Agency - leading the way in compliance education

Datatilsynet in Denmark (The Danish Data Protection Agency) has an inspirational focus on educating stakeholders with guidance and advice, as well as supervising compliance with rules on protection of personal data. The Danish Data Protection Agency is going much further than just acting as an enforcement body. Instead, it is helping organisations to meet GDPR and other complex obligations.

Call Recording solutions for Mitel MX-One – and more

Call Recording solutions for Mitel MX-One – and more

Call Recording needs to cover a broad range of on-premise, cloud and hybrid deployment options. Touch Call Recording Service includes a range of proven PBX integrations and PBX recorders, including Mitel MX-ONE, and Cisco Call Manager, as well as others from Avaya, Alcatel Lucent, Unify and more, ensuring compatibility with any enterprise voice system.

Touch and Recordit merge and secure market-leading position for call recording services in the Nordics

Touch and Recordit merge and secure market-leading position for call recording services in the Nordics

Norwegian-based Touch has acquired 100 % of the Danish company Recordit.nu Aps. The companies will immediately merge, a move that strengthens Touch’s position as the market leader for call recording services in the Nordic region.

Have you ensured compliance with the Dodd-Frank Act?

Have you ensured compliance with the Dodd-Frank Act?

The Dodd-Frank Wall Street Reform and Consumer Protection Act 2010 was one of the widest-reaching overhauls of the US financial industry, requiring the recording and storage of a wide-range of financial communications.

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