Touch: a trusted profitable Compliance Recording service provider you can grow with

Touch has been built on stable foundations from the outset. We continue to expand our business underpinned by our strong, profitable financial performance. It means that our partners and customers can trust us to grow with them into the future.

Here at Touch, we have always prided ourselves on building our company in a profitable, resilient, and responsible manner. We aim for sustainable growth that not only benefits local economies but also gives our customers and partners the confidence to know that we are here to stay and that they can grow with us over the long-term safe in the knowledge that we have built strong, reliable foundations.

Strong, profitable financial foundations

Our strong growth is illustrated by our sustained growth and profitability since our foundation. Our financial success has been clear - achieving 28% growth over that period. This success is also reflected in strong growth in our subscriber base – which has grown 500% over 5 years in active accounts.

Our success has been solidly built on the strong trust that our customers have built up in us over the years, as well as the continual innovation and technological roadmap that we have delivered — and continue to: there is no resting on laurels at Touch!

Having launched as the first call-recording-as-a-service provider in Europe over a decade ago, we have also expanded our footprint, opening new offices in Norway, Sweden and Denmark. As a regional market leader, we provide expertise, experience, and heritage to our customers and partners – and are also growing into new markets.  We also operate an office in Singapore and are continually looking for expansion opportunities.

Expanded expertise and skill set through acquisition

We have acquired complementary businesses – including our merger with Recordit, and acquisitions of GuardREC and Saven – that align with our common vision and goals and enhance our capabilities.

These investments have helped to expand our skills base, deepen our skillset and expertise, and brought some new perspectives to our business. In turn, we have grown our team and attracted highly skilled experts that will drive further innovation and optimise our business even further as we continue to scale up from our already strong base.

We have also converted all our data centres to operate on hydropower electricity, and we are focused on working with partners and customers that share our desire to be a sustainable organisation. We continue to make investments here, which is why we’ve achieved certification to ISO 14001 and with Eco-Lighthouse to demonstrate our commitment to sustainable and responsible operations.

This strong growth, built on sound foundations from the start, benefits our customers and partners.  Unlike some newer entrants, still in the early stages of growth, Touch has operated profitably from the beginning, offering long-term stability to our customers. This can be destabilising for customers who are not sure how long their provider could be around for.

A trusted, reliable, specialist provider for your long-term growth

Conversely, Touch invests in building a healthy economy for all, and we have created a safe, reliable and secure company for all our customers. All this is supported by our compliance with ISO 27001 (Information Security), and ISO 14001 (Environmental Management) – providing the reassurance that acknowledged best-practices are embedded in everything we do.

It means that you can rest assured that Touch is a stable partner to support your long-term growth ambitions and plans.

That’s why we are a trusted provider of robust services for recording, storing and accessing fixed and mobile voice calls, and digital communications – covering over 60  channels. Touch Call Recording Service is comprehensive and robust, helping companies meet compliance obligations, and unlock hidden value in their data. Record. Secure. Store. Protect. To find out more, contact us today.