Add another source of analytics and insights to your data programmes and investments with Touch QMS – automated evaluation of customer calls, delivering valuable intelligence and driving performance optimisation.
Touch AS recognised among Norway’s fastest-growing companies for the sixth year.
Skype for Business call recording is a relevant topic for many businesses. That’s because, in the ever-changing world of technology, businesses have to keep pace with an evolving mix of communications channels. So, in addition to providing employees with fixed line phones for their desks, as well as mobiles for remote working, they must also consider the evolving mix of additional channels which are being adopted, for internal and external communication.
Providing continuous service assurance for call recording as a service is essential. At Touch, we maintain and assure the complete value-chain for the Touch Call Recording Service with active, real-time continuous performance monitoring. How do we deliver continuous assurance?
If you have an enquiry or a question, send an email to Even Hovde, one of our experts.
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