Call Recording Service
A trusted provider of secure
award winning company
Trusted, recognised with awards
Touch is a trusted provider of services for recording, storing and accessing fixed and mobile voice calls, and digital communications, in order to unlock the value in your communications data. Our services are delivered to companies, organisations and public entities.
As the first company in Europe to offer Call Recording as a Service and a regional market leader, we have the heritage and expertise to deliver the robust solutions that our customers demand.
Recognised for growth
In recent years the company has been among the 500 fastest growing technology companies in Europe, Middle East and Africa.
Touch has been awarded the Gaselle award for 6 years running and has been on the Deloitte Technology Fast 500 EMEA ranking twice.
Secured, encrypted and stored safely for as long as you need
Ensure your call recordings are compliant with MiFiD, Dodd-Frank and GDPR
Compliant and secure
Touch services can be tailored to meet industry-specific requirements, ensuring the safe, secure and reliable recording of voice and digital communications. Our services also ensure compliance with local, national, international, and industry-specific legal and statutory requirements, including MiFID and MiFID II, the General Data Protection Regulation (GDPR) and Dodd-Frank.
Touch multi-channel and omni-channel services are securely hosted, with controlled access, supporting enterprises of all sizes. They can also be offered through our fixed and mobile communications partners.
Our services cover more than 50 communications channels and solutions, including landlines, PBXs, mobile phones, Microsoft Teams, social media, and many others.
Stored data is encrypted, ensuring data protection, and mirrored across multiple sites, with access to recordings through a user-friendly and intuitive user interface.