Multi-channel, secure and compliant
Touch Call Recording Service is a complete, multi-channel call recording service that can be integrated with hosted and on-premise PBX technologies, enterprise chat-based channels, and with operator networks, giving you the flexibility to choose the right solution for you.
Our enterprise solution, PBX Recorder, integrates with multiple on-premise technologies, including Cisco, Mitel, Avaya, Unify, Alcatel-Lucent, and many others. Touch provides the PBX Recorder as a part of a comprehensive service offering.
Network-based mobile recording
Our Touch Call Recording Service records calls directly in the mobile network and the recordings are securely transferred to Touch Storage Centre via secure connections.
Touch is a certified partner with a growing number of mobile operators, such as Telenor, Telia, Phonero, Telavox, Deutsche Telecom and Singtel.
Microsoft Teams, Bloomberg, Refinitiv Messenger and more
Touch also integrates with key business messaging and chat based solutions, such as Microsoft Teams, Bloomberg and Refinitiv Messenger.
Touch Recorder for Microsoft Teams supports all types of calls, including Teams-to-Teams calls, mobile Teams clients, conference calls and fixed line phone calls.
Multi-channel Coverage
Over 50 digital communications channels – from mobile to fixed, from Microsoft Teams to Bloomberg and Refinitiv Messenger
Fully compliant and assured
Ensure compliance with national and international legislation, such as MiFID II, GDPR, Dodd-Frank and more
Simple to deploy, easy to onboard users
We can get you started, and we can on-board your users, quickly and efficiently – typically in less than a day
