Standards
and compliance
ISO accreditation
Touch is fully compliant with the International Organisation for Standardisation (ISO) recognised standards for quality, security, safety and environmental management. Touch adheres to stringent standards to ensure that we continue to build inherently robust and environmentally friendly services that always deliver for our customers. Touch meets the following ISO standards:
ISO 9001: 2015 Quality Management Systems
It is our mission to become the leading exponent in this sector for customer service and quality in delivery. Compliance with this standard provides a structured approach to our commitment to the continuous improvement of our service and to our customer experience. Certification provides assurance that:
- We have the systems in place to work with our customers to define both their current and future service requirements
- We have systems in place to ensure our work is of the highest standard
- Our workforce is competent with appropriate skills, resources and motivation to deliver excellent product
- We only use services that meet our quality assurance standards
ISO 14001: 2015 Environmental Management System
Touch is committed to minimizing its impact on the environment and ISO 14001 is the cornerstone of our Environmental Management System. Certification provides assurance that Touch:
- Has put in place procedures to design and proactively manage its facilities to minimize their impact on the environment
- Proactively manages the operation of its facilities to minimize risk to the environment
- Supports high environmental standards in its stakeholders and the local community
ISO 27001: 2022 Information Security Management System
ISO 27001 is the international standard that provides the specification for an Information Security Management System (ISMS). This systematic approach consists of people, processes, and technology that helps you protect and manage all your organization’s information through risk management with:
- Information security system and policies
- Organization focused on Information Security
- Physical and Environmental Security
- Human resources and operational security