Touch is a trusted provider of services for recording, storing and accessing fixed and mobile voice calls, and digital communications.
Our Call Recording as a Service enables companies to meet a wide range of requirements, including compliance (MiFID, MiFID II, GDPR, Dodd-Frank and more), documentation, dispute resolution, quality assurance, risk management, audit trails, training, and much more.
As the first company in Europe to offer Call Recording as a Service and as a regional market leader, we have the heritage and expertise to deliver the robust solutions our customers demand.
Record. Secure. Store. Protect.
Touch enables your business to meet compliance obligations, capture essential insight and to improve customer service.
Watch our video to learn more.
Touch Call Recording as a Service is network-based and device independent. It requires no changes to devices, avoids insecure and ineffective applications. Users can easily be provisioned. Once active, there’s no user intervention or requirements. Storage is automatic – it just works, backed by our expert managed service team. It can be deployed seamlessly, reaching all personnel, quickly and easily.
If your business is covered by legislation that governs how and when you need to record calls, or how they must be protected, you need a partner that you can depend on. Touch Call Recording as a Service is a flexible solution that ensures you meet legal obligations, with no disruption, reducing costs and ensuring effective coverage.
All recorded calls and stored data is fully protected, with advanced encryption. Our storage facilities are geo-redundant with mirroring across each site. Your data is secure and can be held as long as demanded by relevant legislation. Capacity grows with your team, so the organisation can scale, with no limits, helping you face the future with confidence.
Delivered from the cloud, a simple path to meet compliance and regulatory goals
Encrypted, secure data storage. Helping you to meet you compliance requirements
Comprehensive, powerful and capable, helping you to meet business challenges
Start recording in minutes, not months.
Need something specific? Get in touch.