Touch call recording services enable companies to meet a wide range of requirements, including compliance (MiFID, MiFID II, GDPR, and more), documentation, dispute resolution, quality assurance, risk management, audit trails, training, and much more.
Our call recording services enable customers to boost productivity, add value to their communications, unlock rich insights into performance, and deliver improved customer service.
All recorded calls and stored data is fully protected, through advanced encryption, and with redundancy and disaster recovery ensured through mirroring at multiple sites. We have been storing customers’ call recording data securely and reliably for over a decade.
Data is encrypted according to ETSI TR 102 661, while an easy-to-use web-interface offers advanced search and retrieval capabilities, including hierarchical-based protection that enables restricted access and permission levels. Trust Touch to keep your data secure.
Delivered from the cloud, a simple path to meet compliance and regulatory goals
Encrypted, secure data storage. Helping you to meet you compliance requirements
Comprehensive, powerful and capable, helping you to meet business challenges